A plain-English guide to AI chatbots: what they are, how they work, where they help and what to look for before you choose one.
Повишете ефективността на поддръжката с Chattbott
Chattbott ви дава AI чатбот, съобразен с вашия бизнес. Той се учи от сайта и помощните ви материали, води естествени разговори и отговаря мигновено, за да може екипът ви да се съсредоточи върху важното.
Trusted by Professionals and Teams
Как работи Chattbott
Пуснете чатбот за поддръжка, обучен на вашето съдържание, в три стъпки.
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1. Свържете съдържанието си
Добавете сайт, помощен център, PDF файлове или документи. Chattbott ги прочита и се учи да отговаря на клиентите.
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2. Персонализирайте чатбота
Задайте тон, цветове, поздрав и правила за предаване, за да отговаря всеки разговор на марката ви.
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3. Пуснете и подобрявайте
Добавете уиджета с един ред код и подобрявайте отговорите с помощта на анализите.
AI-Powered Chatbot Features for Customer Service
Bot-to-Human
Seamless transition of a conversation from an automated chatbot to a human operator or agent
Analytics for AI
Allows businesses to track and evaluate the performance of their chatbots, understand user behavior
Smart Widget
Interactive elements that enhance user experience by offering specific functionalities.
AI-Powered Search
AI-powered search engines can process and analyze vast amounts of data to provide accurate and context-aware search results
AI Messaging
Chatbots use artificial intelligence algorithms to understand and respond to user inquiries or commands.
AI Assistant
Natural language processing to provide personalized support, information, and perform tasks for users.
A Conversational AI Chatbot for the Future of Customer Support
Enhance Customer Engagement and Efficiency with AI Chatbots
Greet website visitors, answer questions and guide them to the right product or page in real time. Your AI chatbot keeps every conversation friendly and on-brand, turning more visitors into happy customers.
Make Informed Business Choices with AI-Driven Decision Support
Every chat becomes insight. See what customers ask most, where they get stuck and how satisfied they are, then use those answers to improve your product, content and support.
All-in-One AI Chatbot Platform for Customer Support
A no-code chatbot builder that connects to the tools you already use and puts AI to work on real support jobs.
Integration
Plug Chattbott into your helpdesk, messaging apps and knowledge sources in a few clicks.
Use Case
From onboarding to FAQs and account-specific questions, see where Chattbott saves the most time.
AI Chatbot Use Cases That Save Your Team Time
Chattbott handles the conversations that slow your team down, from first-day onboarding to the questions only your account data can answer.
New customers and employees get stuck on the same first steps. Chattbott walks them through setup in real time, answers questions instantly and flags anyone who needs a human.
Most support queues are full of the same questions. Chattbott answers them instantly, around the clock, so your agents can focus on the conversations that matter.
Visitors often arrive with broad, open-ended questions. Chattbott understands intent, asks a clarifying question when needed and points people to the right answer or page.
When a question depends on who is asking, Chattbott securely pulls the right details — order status, plan, bookings — and replies with an answer specific to that customer.
An AI Chatbot for Business Teams of Every Size
From small businesses to growing support teams, see how companies put Chattbott to work every day.
Answer shipping, returns and order-status questions instantly, day or night.
Ecommerce stores
FAQ automation
Walk new users through setup and cut onboarding tickets before they reach your team.
SaaS companies
Customer onboarding
Qualify website visitors with a few smart questions and send hot leads straight to sales.
Agencies & B2B
Lead capture
Look up bookings and account details securely and reply with answers specific to each customer.
Service businesses
Account questions
Hand complex or sensitive conversations to a human agent with the full chat history attached.
Support teams
Bot-to-human handoff
See what customers ask most and where answers fall short, then improve content with confidence.
Operations leaders
Support analytics
Chattbott срещу традиционната поддръжка
Сравнете AI чатбот с ръчната обработка на всеки въпрос.
| Feature | Chattbott | Traditional support |
|---|---|---|
| Availability | 24/7, every day | Business hours |
| First response time | Seconds | Minutes to hours |
| Handles repetitive questions | Automatically | Manually, one by one |
| Scales with demand | Instantly | Requires more hires |
| Languages | Many, auto-detected | Limited to team skills |
| Human handoff with context | Built in | Customer repeats details |
| Conversation analytics | Included | Manual reporting |
Latest AI Chatbot Guides
Practical guides for building, launching and improving a chatbot for your business.
A six-step, no-code walkthrough for building an AI chatbot that answers your customers accurately from day one.
A quick, practical setup guide for adding an AI chatbot widget to WordPress, Shopify, Webflow or any custom website.
Често задавани въпроси
Бързи отговори на най-честите въпроси за Chattbott.
What is an AI chatbot?
An AI chatbot is software that talks with customers in natural language. Chattbott's AI chatbot learns from your website, help centre and documents, understands what people mean, and replies instantly with accurate answers, 24/7.
How do AI chatbots work?
A conversational AI chatbot does three things: it understands the customer's question using natural language processing, finds the right information in your own content, and writes a clear reply. If it isn't confident, it hands the conversation to your team.
How much does a chatbot cost?
Chattbott starts free. The Starter plan is $0 per month, Pro is $49 per month and Business is $149 per month, with two months free on yearly billing. There are no setup fees and you can cancel any time.
Is there a free AI chatbot plan?
Yes. The free Starter plan includes one AI chatbot for your website, 100 AI conversations a month and training on up to 20 pages, so you can test Chattbott on real customer questions before you upgrade.
Can I add a chatbot to my website without coding?
Yes. Chattbott is a no-code chatbot builder. Train the chatbot on your content, customise the widget, then paste one line of code into WordPress, Shopify, Webflow, Wix or any custom site.
Can the chatbot learn from my own content?
Yes. You can train your custom AI chatbot on website pages, help articles, FAQs and PDFs. It answers from that knowledge base and can link customers to the page each answer came from.
Is Chattbott a good customer service chatbot for small businesses?
Yes. Chattbott is built for small and growing teams that need 24/7 customer support without hiring more agents. It handles repetitive questions automatically and passes complex ones to a person with the full chat history.
Are chatbot conversations private and secure?
Your conversations and training data belong to you. Chattbott only uses them to run your chatbot, never to train models for other customers, and you can export or delete them at any time.
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